DRAFT — pending legal review

Terms of Service

This is a working draft prepared by the BayLineup product team. It has not been reviewed or approved by counsel and should not be relied on as a final legal document. Do not treat this page as binding, and do not remove this notice, until it is replaced with an attorney-reviewed version.

Agreement to terms

By accessing or using BayLineup — the marketing site, the production application, or the public demo environment — you agree to these terms. If you are using BayLineup on behalf of a shop or business, you represent that you have authority to bind that business to these terms.

Description of service

BayLineup is a visual operating board for tire and automotive shops: assigning vehicles to bays and technicians, tracking job/work status, and related shop operations. Features described as "Beta," "In development," or "Planned" on the marketing site are not guaranteed to be available or to work as described.

Accounts

Production accounts are provisioned for shops with an active relationship with BayLineup. You are responsible for safeguarding your account credentials and for activity that occurs under your account. Notify us promptly at the contact below if you suspect unauthorized access.

The public demo environment

demo.baylineup.com is provided for evaluation purposes only. It uses shared, publicly-known login credentials, is not a private or secure environment, and is reset to fictional seed data on a daily schedule with no notice. Do not enter real customer, vehicle, employee, or any other real personal or business data into the demo. We are not responsible for any data you enter into the demo, including its loss during a reset.

Acceptable use

You agree not to:

• Access or attempt to access another tenant's data, or use the demo environment to attempt to reach production systems;
• Interfere with or disrupt the demo reset system, rate limiting, or any other safety mechanism;
• Use the demo environment for actual production shop operations;
• Submit unlawful, abusive, or spam content through the contact form or feedback widget;
• Attempt to probe, scan, or test the vulnerability of the service without authorization, outside of the demo environment's intended evaluation use.

Intellectual property

BayLineup, its branding, and its underlying software are the property of BayLineup and its licensors. These terms do not grant you any rights to our trademarks or branding beyond referring to the product by name.

Fees

Pricing and billing terms for production accounts are established separately with each shop and are not set by this page. The public demo is free to use for evaluation.

No warranty

The service, including the public demo, is provided "as is" and "as available," without warranties of any kind, express or implied, during this stage of development. We do not guarantee the service will be uninterrupted, error-free, or fit for a particular purpose.

Limitation of liability

To the fullest extent permitted by law, BayLineup will not be liable for indirect, incidental, special, or consequential damages arising from your use of the service, including loss of data entered into the demo environment.

Termination

We may suspend or terminate access to the demo environment or a production account for violation of these terms, including attempts to breach tenant isolation or abuse the reset/feedback systems.

Changes to these terms

We may update this draft as the product changes. Material changes will be reflected on this page.

Contact

Questions about this draft: support@baylineup.com.